Saletta Cleaning Services – Terms and Conditions
Effective Date: 4/24/2025
Welcome to the Saletta Cleaning Services website. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Introduction
Saletta Cleaning Services (“we,” “us,” or “our”) provides professional cleaning services to residential, commercial, and industrial clients. These terms apply to all users of our website and customers who engage our services.
2. Services Offered
We offer a range of cleaning services, including but not limited to:
- Home Cleaning
- Office & Commercial Cleaning
- Post-Construction Cleaning
- Carpet & Upholstery Cleaning
- Specialized Deep Cleaning
All services are subject to availability and are booked in advance through our website, email, or phone.
3. Bookings and Payments
- All bookings must be confirmed through our website or customer support team.
- Full payment or a deposit may be required before services are rendered.
- Prices may vary depending on the size of the premises, type of service, and location.
- Payments can be made via bank transfer, M-Pesa, or other methods listed on our website.
4. Cancellation and Rescheduling
- Clients may cancel or reschedule an appointment with at least 24 hours’ notice.
- Cancellations made less than 24 hours in advance may incur a cancellation fee.
- We reserve the right to reschedule appointments due to emergencies, staff availability, or force majeure events.
5. Client Responsibilities
- Ensure access to the premises on the scheduled date and time.
- Secure all valuables. We will not be liable for any loss unless due to proven negligence.
- Notify us in advance of any special cleaning instructions or fragile items.
6. Liability
- Saletta Cleaning Services is insured, and our staff is trained to handle cleaning tasks professionally.
- We are not responsible for pre-existing damages or conditions.
- Any claims for damages must be reported within 24 hours of service delivery.
7. Privacy Policy
We are committed to protecting your privacy. Please refer to our Privacy Policy [link if applicable] for information on how we collect, use, and store your personal data.
8. Intellectual Property
All content on this website, including logos, texts, and images, is the property of Saletta Cleaning Services and may not be reproduced without written consent.
9. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with the updated effective date.
10. Governing Law
These terms shall be governed by and construed in accordance with the laws of Kenya.